Transcending the boundaries of standard warranty services, BEYOND opens a world of special privileges,
solely for AVATON owners.
For the first time, we blend the strength of technology with our genuine care for every AVATON owner.
By offering total control of the production process and personalized direct support services,
we ensure you can enjoy the perfect AVATON Frameless Systems experience forever,
because at AVATON, our connection with you is everlasting.
BEYOND SERVICE
From the onset of our collaboration, you're assigned a personal service consultant.
Beyond addressing technical issues, they're there to inform you and resolve any queries that might arise throughout the duration of your contract.
BEYOND
Harnessing the power of technology, we create a digital identity for your project, which you can access online, via a personal code.
AVATON ID includes:
• Dashboard with all project blueprints, from architectural to the final Intelligent installation design.
• Comprehensive record and description of the systems acquired.
• Technical manuals.
• User manuals.
For the first time, you have total control over the production progress of AVATON Systems.
Through the AVATON Customer Lounge, you can view and receive updates on key stages of production:
• Completion of Design
• Initiation of Order
• Commencement of Production Process
• Estimated Product Shipping Time
The BEYOND program guarantees, depending on the timeframe you choose, optimal performance of your systems, through maintenance conducted by
AVATON's dedicated team of technicians.
The Maintenance program includes:
• Annual electronic reminders to schedule the technical visit date for your systems' maintenance.
• Direct line of communication with your Personal Advisor.
• Direct technical support line.
